gb99b Privacy Policy — Your Data, Your Rights

Introduction

This Privacy Policy ("Policy") describes how gb99b ("Platform", "we", "us", "our") collects, processes, stores, and shares personal data relating to individuals ("you", "Player", "User") who access or use the gb99b website at https://gb99b.bet and all associated services, including account registration, deposits, withdrawals, gaming activity, and customer support interactions.

We understand that privacy matters. By using gb99b, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, please do not use the platform. We encourage you to read this Policy in full and to contact us at [email protected] if you have any questions.

Privacy at a Glance

The following summary highlights our core privacy commitments. The full details of each commitment are set out in the numbered sections below.

1What Data We Collect

gb99b collects personal data in three broad categories: information you provide directly, information generated through your use of the platform, and information we receive from third-party service providers involved in payment processing or identity verification.

Information You Provide Directly

• Registration details: full name, date of birth, mobile phone number, and a chosen username and password.
• KYC verification documents: government-issued ID (National ID card, passport, or driver's licence), selfie photograph, and proof of ownership of the payment method used for deposits and withdrawals.
• Payment information: mobile wallet number (bKash, Nagad, Rocket, Upay) or card details (Visa, Mastercard) as required to process deposits and withdrawals. Full card numbers are not stored by gb99b — payment processing is handled by our third-party payment partners.
• Customer support communications: any messages, emails, or chat records you send to our support team, including complaints, queries, and dispute submissions.

Information Generated Through Platform Use

• Transaction history: a complete record of all deposits, withdrawals, bets placed, games played, bonuses claimed, and winnings received on your account.
• Technical data: IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and session duration logs.
• Behavioural data: pages visited, games launched, session frequency, bet sizes, and interactions with promotional content — used to detect unusual patterns consistent with bonus abuse or problem gambling.

Information from Third-Party Service Providers

• Identity verification results from KYC service partners, confirming or flagging the validity of submitted identification documents.
• Payment confirmation data from bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors, confirming successful or failed transaction outcomes.
• Fraud and anti-money-laundering screening results from compliance service providers, used to verify that account activity is consistent with lawful use of the platform.

2How We Use Your Data

gb99b uses the personal data it collects only for the following purposes. We do not use your data for any purpose that is not listed here without first updating this Policy and notifying you.

• Account creation and management: to create and maintain your gb99b account, verify your identity, process deposits and withdrawals, and administer your gaming activity.
• KYC and regulatory compliance: to fulfil our obligations under applicable anti-money-laundering, counter-terrorism financing, and responsible gaming regulations, including age verification and source of funds checks.
• Fraud prevention and platform security: to detect and prevent fraudulent account activity, bonus abuse, multi-accounting, money laundering, and other prohibited conduct as described in our Terms and Conditions.
• Customer support: to respond to your enquiries, resolve disputes, process complaints, and communicate with you about your account.
• Service improvement: to analyse aggregated, anonymised usage data to improve the platform's performance, game selection, payment experience, and overall user experience. This analysis does not involve identifying individual players.
• Responsible gaming monitoring: to identify patterns of play that may indicate problem gambling behaviour, to proactively offer responsible gaming tools, and to enforce self-exclusion or deposit limit requests made by players.

3Legal Basis for Processing

gb99b processes personal data under the following legal bases, depending on the purpose of the processing activity:

• Contractual necessity: processing required to fulfil our agreement with you as a registered player, including account management, payment processing, and providing access to gaming services.
• Legal obligation: processing required to comply with applicable law, including KYC, anti-money-laundering obligations, and regulatory reporting requirements.
• Legitimate interests: processing carried out for gb99b's legitimate interests in operating a secure, fair, and commercially viable platform — including fraud detection, security monitoring, and platform analytics — where those interests are not overridden by your fundamental rights.
• Consent: where we send you optional promotional communications (such as bonus offers or game recommendations), we do so on the basis of your consent, which you may withdraw at any time by contacting [email protected].

4Data Sharing & Third Parties

gb99b does not sell, rent, or trade your personal data. We share data with third parties only in the following limited circumstances, and only to the minimum extent necessary for each purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data security standards.
• KYC and identity verification providers: third-party KYC partners receive copies of identity documents you submit for verification purposes. These partners are bound by strict data handling agreements with gb99b.
• Legal and regulatory authorities: where required by applicable law, court order, or regulatory direction, gb99b may disclose personal data to relevant government authorities, law enforcement agencies, or financial intelligence units. gb99b will always seek to notify you of such disclosure where legally permitted to do so.
• Business continuity: in the event of a merger, acquisition, or sale of all or part of gb99b's business, player data may be transferred to the acquiring entity, subject to that entity adopting equivalent privacy protections. You will be notified of any such transfer in advance.

5Cookies & Tracking Technologies

gb99b uses cookies and similar tracking technologies to operate core platform functionality, maintain your session state, and analyse platform usage. We use three categories of cookies:

• Essential cookies: necessary for the platform to function. These cannot be disabled. They include session authentication tokens, CSRF protection, and load-balancing cookies.
• Functional cookies: used to remember your preferences (such as language settings) and to personalise your experience on the platform. These may be disabled without affecting core functionality.
• Analytics cookies: used to collect anonymised, aggregated data about how players use the platform, which pages they visit most, and how long sessions last. This data helps us improve gb99b. No individual player is identified through analytics data.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will prevent the platform from functioning correctly and you will not be able to log in or place bets.

6Data Retention

gb99b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically: account data and transaction records are retained for a minimum of 5 years following account closure to comply with anti-money-laundering record-keeping obligations; KYC documents are retained for the same period; customer support records are retained for 3 years from the date of the interaction; analytics and behavioural data in anonymised form may be retained indefinitely.

When personal data is no longer required for its original purpose and no legal obligation requires its continued retention, gb99b will securely delete or anonymise that data in accordance with our internal data destruction procedures.

7Your Privacy Rights

As a user of the gb99b platform, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days Bangladesh Standard Time (BST, UTC+6).

• Right of access: you may request a copy of all personal data gb99b holds about you, together with an explanation of how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to gb99b's legal retention obligations. Note that we cannot erase data we are legally required to retain (such as transaction records and KYC documentation).
• Right to restrict processing: you may request that gb99b restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on your consent (such as promotional communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

gb99b will not charge a fee for handling a data rights request unless it is manifestly unfounded or excessive. In such cases, we may charge a reasonable administrative fee or refuse to act on the request, explaining our reasons in writing.

8Data Security

gb99b implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and two-factor authentication requirements for administrative access to platform systems.

While gb99b takes all reasonable steps to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that poses a risk to your rights and freedoms, gb99b will notify affected players promptly and take immediate remedial action in accordance with our incident response procedures.

9Children & Minors

gb99b's services are strictly for individuals aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor — whether through misrepresentation of age during registration or any other means — we will immediately delete that data, close the associated account, and return any deposits made, subject to identity verification. Parents and guardians who believe a minor may have registered on the platform are urged to contact us immediately at [email protected].

10Changes to This Policy

gb99b may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via the contact information on file (typically by on-platform notification or mobile message) and update the "Last Updated" date at the top of this page. Continued use of the platform following notification of changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way gb99b processes your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries within 30 days Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]